How to Create a Corporate AI Literacy Program: The 6 Components and a 90-Day Plan
By Pedro Sonda, dooop
A corporate AI literacy program has six components: a starting point diagnosis, learning paths by level and function, practice with real tasks, internal multipliers, manager support, and measurement of usage and results. The content covers what AI is, how to use it, how to verify outputs, which risks to avoid, and when not to use it. The program works when it changes day-to-day work, not just when it issues certificates.
Updated October 2026.
What the Evidence Says About AI Training
| Evidence | Source |
|---|---|
| Employees with more than five hours of training, especially in-person and with follow-up, show significantly higher regular use; only 36% feel adequately trained | BCG, 2025 |
| 77% of employees complete AI training when offered; employees are five times more likely to become intensive users when AI solves specific problems in their work | Gartner, 2025 |
| Only 8% of HR leaders believe their managers have the skills to use AI effectively | Gartner, 2025 |
Interpretation: People want to learn, and training works when it has sufficient duration, applied practice, and follow-up. The bottleneck is often with managers.
dooop Framework: The 6 Components of the Program
| # | Component | Description | Common Mistake |
|---|---|---|---|
| 1 | Diagnosis | Who uses AI, how, at what level, and current doubts and risks | Starting without knowing the starting point |
| 2 | Learning Paths by Level and Function | Basic for all; applied by function; advanced for managers and multipliers | Same content for everyone |
| 3 | Practice with Real Tasks | Exercises with documents, processes, and problems from the actual area | Generic examples no one recognizes |
| 4 | Multipliers | People from each area who support colleagues and collect practices | Relying only on external instructors |
| 5 | Manager Support | Managers prepared to encourage, guide, and demand use with criteria | Managers who do not use AI and cannot guide |
| 6 | Measurement | Usage, quality, time saved, and impact on area indicators | Measuring only attendance and satisfaction |
Content of the Learning Paths
| Level | Audience | Core Content | Indicative Duration |
|---|---|---|---|
| Basic | Everyone | Common language, how AI works and makes errors, usage rules, data protection | A few hours |
| Applied | Those who use AI in tasks | Requesting with context, verifying, applying in function tasks | Several practical sessions over weeks |
| Advanced | Managers and multipliers | Task redesign, team support, risks, governance | Ongoing program |
What each team needs to learn is detailed in How to Define What Each Team Needs to Learn About AI.
90-Day Plan
| Period | Focus | Deliverables |
|---|---|---|
| Days 1–30 | Foundation | Diagnosis; usage policy; common glossary; selection of multipliers; manager preparation |
| Days 31–60 | Practice | Basic path for all; applied path in two or three pilot areas with real tasks |
| Days 61–90 | Expansion and Measurement | Measurement of usage and results in pilot areas; adjustments; expansion plan for other areas |
A Regulatory Requirement for Some Companies
Since February 2025, the European AI Act requires professional suppliers and users of AI systems to take measures to ensure a sufficient level of AI literacy among their teams, considering each person’s role and usage context (AI Act, art. 4). For companies operating in Europe, a documented program helps demonstrate compliance with these measures.
What to Do Now
- Conduct the diagnosis with a short survey and interviews in some areas.
- Prepare managers before the teams.
- Select two pilot areas with concrete problems where AI can help.
To design and conduct the program, learn about dooop’s AI literacy at dooop.com.br/letramento-em-ia and training at dooop.com.br/treinamento.
Frequently Asked Questions
Does online training work? It works well for the basic level. For the applied level, accompanied practice usually yields better results; BCG associated in-person and accompanied training with higher regular use.
How long does an AI literacy program last? The foundation can be built in 90 days, but the program is continuous because tools, risks, and uses evolve.
Also Read
About dooop
dooop is a consultancy based in Caxias do Sul (RS) that prepares leaders and organizations to transform artificial intelligence into business capability through strategy, governance, and training.